Shipping policy

Orders are processed Monday–Friday and ship within 1-3 business days.

DOMESTIC
Free 2-day express shipping with signature required due to shipment value. Tracking provided automatically.

INTERNATIONAL
Currently shipping to Japan only. Shipping costs calculated at checkout based on destination and package weight. Signature required upon delivery. Please note: you are responsible for any customs, duties, and associated taxes.

Please ensure your shipping address is correct—we can't redirect packages once shipped. Returned packages will incur a re-shipping fee.

We're not responsible for lost or stolen deliveries, but we'll do our best to help resolve any issues. Reach out at hello@bukuro.us.